Refund Policy

Thank you for using the DigiPerks Marketing services.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any service that You purchased with Us.

Introduction and Definitions

Introduction

This Refund Policy describes the terms and conditions under which DigiPerks Marketing (“we,” “our,” or “us”) offers refunds to customers who have purchased our products or services. By making a purchase from DigiPerks Marketing, you agree to and accept this Refund Policy.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to DigiPerks Marketing, 732 Bradford St, Brooklyn, NY 11207, USA.
  • Product refers to any services offered by DigiPerks Marketing.
  • Orders mean a request by You to purchase services from Us.
  • Service refers to services provided by DigiPerks Marketing.
  • Website refers to DigiPerks Marketing, accessible from https://digiperksmarketing.com/
  • You or Customer means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

We strive to provide the best quality services. However, we understand that there may be circumstances under which a refund is necessary.

You are entitled to cancel Your Order within 3 days by giving the reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Conditions for Returns

You are eligible for a refund if you meet one or more of the following conditions:

  1. Service Not Delivered: If we fail to deliver the service you purchased, you are eligible for a full refund.
  2. Defective Service: If you receive a service that does not meet the agreed-upon specifications or is found to be defective, you may be eligible for a full refund or a remediation of the service, depending on the circumstances.
  3. Cancellation Prior to Start of Work: If you cancel your order before the service is started, you may be eligible for a refund. The refund amount will depend on the stage of your order at the time of cancellation

Refund Requests

To request a refund, you must contact us through our email: [email protected]. Your refund request must include:

  1. Your full name and contact information.
  2. Details of the service you purchased.
  3. Date of purchase.
  4. The reason for the refund request.

We will review your request and, if eligible, process your refund as per the terms and conditions outlined by our policy.

Refund Process

Once your refund request is received and reviewed, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed and a credit will be applied to your original method of payment, or you will receive a replacement product or service, as applicable.

Time Frame for Refunds

The time frame for refunds may vary depending on the method of payment and your financial institution. Generally, refunds are processed within 7 business days from the date of approval.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: